Frequently Asked Questions

IS IMBUED JEWELRY LEGIT?

Yes, IMBUED Fine Jewelry jewelry is guaranteed authentic .925 sterling silver. All of our jewelry is tested and inspected for quality before shipment.

WHEN WILL MY ORDER GET SHIPPED?

All of our packages will be shipped out in 2 business days, which excludes weekends and holidays.

WHERE IS IMBUED FINE JEWELRY LOCATED?

Many ask where their package is being sent from, and I want everyone to know we ship from Houston Texas baby!

IS YOUR JEWELRY HYPOALLERGENIC?

Yes! Our jewelry is all .925 solid sterling silver and nickel-free! 

WHICH PAYMENT METHODS DO WE ACCEPT?

We currently accept

Paypal

Credit/Debit Cards (American Express, Discover, Mastercard, Visa, and JCB)

CAN I RETURN OR EXCHANGE MY ITEMS?

Please Contact: imbuedjewelry@gmail.com. We only currently accept exchanges within five days after the delivery date for items of equal or greater value. Exchanges are not eligible for discounts. An exchange is not possible for any item that has been altered, damaged or worn heavily in any way. Every exchange is subject to a 10% restocking fee and shipping fee.

DO YOU REPAIR JEWELRY?

As of this moment, we unfortunately do not repair any sort of broken jewelry. If a piece came with a factory error or problem during shipment please contact us directly.

WHERE CAN I GET DISCOUNT CODES?

Discount codes will be given out through signing up for newsletters, subscribing to the channel and simply following us on social media. Here and there, codes will be provided for a limited amount of time, so be sure to stay up to date!​